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Job Reference ST6014
Location Bridgend
Salary / Hourly Rate £11.31 per hour
Sector Production
Job Type Temporary
Details Full Time
Date Posted 13 Apr 2018

Job Description

Operations Supervisor
£11.31 per hour
Temp to perm
Full time, 40hr per week – 7am-4.30pm (1hr for lunch)

The role:
To run the Operations Department of the company effectively and efficiently on a day-to-day basis. Responsible for warehousing and distribution, customer service, health & safety, Lean & continuous improvement and facilities.

Compliance Expectation:
• To maintain efficient warehouse / distribution procedures.
• To respond promptly, efficiently and politely to any customer-service requirements.
• To ensure that all health & safety standards are met on a day-to-day basis and that all records
are kept up-to-date.
• To offer innovative ideas regarding continuous improvement and growth which may concern
any aspect of the company.

Key Performance Indicators (KPIs):
• All orders are picked accurately and dispatched correctly
• All orders received before 12pm are dispatched same day (if stock items).
• Health & Safety standards and records maintained daily and the warehouse/offices kept clean
and tidy.
• Hold lean meeting and make improvements every day.
• Ensure ISO9001 & ISO14001 certification is adhered to and maintained.

Key Responsibilities:
• Pick and dispatch orders/samples from stock.
• Arrange transport and delivery of all orders. Book online or by email transport company where
• Check off deliveries of incoming stock and put away in relevant warehouse location (Rotating
• Load and unload transport lorries collecting/making deliveries
• Carry out physical rolling stock take.
• Book post online and take to post office
• Product installations at customers and exhibition set up
• Follow up deliveries and arrange PODs when required (contact transport companies)
• Respond to any questions that the customers may regarding their orders or our products
• Process sales orders & invoice on Sage
• Maintain Health & Safety records and ensure that safe procedures and practices are carried out
in the workplace at all times
• Maintain ISO 9001 & 14001 certification
• Ensure warehouse, offices, toilets, canteen, yard areas are kept clean and tidy.

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St David Recruitment Services is an Employment Agency with a Legitimate Interest in providing work finding services. Please be advised that by submitting your Curriculum Vitae (CV) to St David Recruitment Services, directly or via any of our job advertisement platforms, your personal data will be held on our secure internal CRM system for a maximum period of 12 months. The personal data contained therein will not be shared with any third-parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a 12 month period of inactivity, your CV will be permanently deleted from our database.