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Job Reference ST6383
Location Cardiff
Salary / Hourly Rate £18,000 D.O.E
Sector Reception
Job Type Contract
Details Full Time
Date Posted 6 Dec 2018

Job Description

8:45 – 5:15 Monday to Thursday and 8:45 -5:00 Friday
£18,000 D.O.E

Role Purpose:
To welcome visitors to the office, act as first point of contact for any client or visitor queries, whilst providing friendly, efficient service and creating a warm and welcoming atmosphere for all of our visitors.

• Meeting & greeting visitors
• Providing visitors with refreshments
• Dealing with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail
• Dealing with in-bound & outgoing post
• Organising couriers / parcel collections
• Overseeing car parking arrangements
• Liaising with cleaning team
• General administrative duties (typing, photocopying etc)
• Answering calls and taking messages
• Screening phone calls
• Keeping the reception area & adjacent meeting rooms tidy
• Looking after the 'visitor' book
• Receipt of courier parcels
• Preparation of meeting rooms for internal and external meetings
• Arranging buffet lunches
• General office errands
• Maintaining & ordering of stock for staff refreshments
• Assisting other departments with general admin when required
• Monitor and control booking for portable computers
• Monitor and control bookings for meeting rooms
• Update the telephone system and phone lists
• Assist with Health & Safety work as required, to include regular testing of fire alarms and emergency lighting
• Assisting with office evacuation in the event of an emergency, acting as first point of contact for guests and the emergency services

Essential Requirements:
• GCSEs (or equivalent) in English & Maths
• A proficient user of Microsoft Office
• Experience of dealing with customers or clients
• Strong interpersonal and communication skills (both written and verbal)
• Good organisational skills demonstrating efficiency
• Strong attention to detail & accuracy
• The ability to manage own workload and prioritise to meet deadlines
• Able to act on own initiative & be able to work unsupervised
• Able to work on own and as part of a team
• Able to deal with people regardless of their position
• Flexible approach, and able to change in line with business needs
• An outgoing, helpful personality
• Act with integrity and respect confidential information
• The ability to stay calm under pressure
• Be honest and reliable

Desirable Requirements:
• Familiarity with an Accountancy Practice
• Experience of working in a professional organisation or commercial environment
• Excellent numerical skills
• Hold a full & clean driving license with daily access to a car

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St David Recruitment Services is an Employment Agency providing work-finding services to our clients, candidates and work-seekers. Our Company must process personal data so that we can provide these services and in doing so, the Company acts as a Data Controller.
As a candidate, you may provide personal details to our Company directly in CV form or via our website. Alternatively, we may collect them from another source such as a third party jobs board. As a business, we must have a legal basis for processing personal data and in turn providing work-finding services. In the event that you are a candidate who has formally registered with St David Recruitment Services, please be advised that personal data is processed on the legal basis of ‘Contractual Obligation;’ the processing is necessary for the performance of a contract. In all other instances, where we receive personal data via direct or indirect means, either supplied by yourself or obtained via a public forum, we process data on the basis of ‘Legitimate Interest;’ processing is necessary for the purposes of our legitimate interest to provide work-finding services.
St David Recruitment Services will only share personal data with clients who have authorised us to source prospective candidates for permanent or temporary employment. Specific company names will be disclosed in advance of any data being shared.
As a business, we will retain personal data only for as long as is necessary, on a secure CRM system. The Conduct of Employment Agencies and Employment Businesses Regulations 2003, require us to keep work-seeker records for at least one year from the date of their creation or after the date on which we last provide work-finding services. Where applicable, we must also keep payroll records, holiday pay, sick pay and pensions auto-enrolment records for as long as is legally required by HMRC and associated national minimum wage, social security and tax legislation.
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