Location: Cardiff
Salary: £29,970.18 per annum
Hours: 45 hours per week, Monday to Friday, between 8:00am and 6:00pm
Contract: Permanent

St David Recruitment are looking to recruit an experienced Receptionist to join our client within the legal sector.

Due to the corporate nature of our clients business, we are looking for someone who is professional, personable and highly dependable.

Being the first point of contact for visitors, clients and colleagues, you will play an important role in creating a welcoming, professional and positive experience. This is a varied and hands-on position, ideal for someone who enjoys a busy environment, takes pride in delivering an excellent level of service and is always willing to get involved and support wherever needed.

You will be responsible for the day-to-day management of the various reception areas, while also providing support for meetings, events and the wider office.

Key Responsibilities

• Welcome and greet all visitors, clients and guests in a warm and professional manner.
• Act as the first point of contact for the business, ensuring a consistently high standard of client service.
• Answer and manage incoming telephone calls, directing enquiries appropriately.
• Monitor and respond to reception and general office emails in a timely and professional manner.
• Manage visitor arrivals and ensure meeting hosts are notified promptly.
• Assist with the organisation and smooth running of meetings and events.
• Set up meeting and event rooms, ensuring they are clean, tidy and presented to a high standard.
• Arrange refreshments, catering and other requirements for meetings and events.
• Keep reception and client-facing areas presentable and welcoming at all times.
• Provide general administrative and office support as required.
• Work closely with colleagues across the business to ensure the smooth running of the office.
• Respond positively and flexibly to changing priorities and ad-hoc requests.
• Maintain a professional and polished approach when dealing with clients, visitors and colleagues.

About You

We are looking for someone who is naturally professional, personable and approachable, with a genuine focus on providing an excellent client experience.

You will be someone who:

• Has previous experience in a reception, front-of-house, hospitality, customer service or similar client-facing role.
• Ideally has experience working within a corporate environment.
• Is confident and professional when dealing with clients, visitors and senior stakeholders.
• Has excellent verbal and written communication skills.
• Is organised, reliable and dependable, with excellent attention to detail.
• Is flexible in their approach and comfortable managing a variety of tasks and priorities.
• Has a positive, can-do attitude and is not afraid to get stuck in.
• Takes pride in their work and in maintaining high standards.
• Is calm and professional under pressure.
• Works well as part of a team but is also confident working independently.
• Understands the importance of discretion, professionalism and presentation in a corporate environment.

What We’re Looking For

This role would suit someone who enjoys being at the heart of a busy business and takes genuine pride in delivering a first-class front-of-house experience.

Professionalism, personality, reliability and a willingness to get involved are key. We are looking for someone who sees what needs doing and gets on with it, while always maintaining a warm, polished and professional approach with clients and colleagues.

St David Recruitment Services is working as an employment business on behalf of a client.